Frequently Asked Questions

What kind of items do we buy?

Returns, overstock, and shelf pulls from major online retailers

How does an auction work?

It’s simple

  • Register to bid
  • Find a product you like
  • Bid

Can I look at an item before I bid?

Our team members try to take as detailed photos as possible, but if you have specific questions on a product that cannot be seen on the picture please contact us. One of our team members can inspect the item fo you and give you the answers you're looking for. Please feel free to contact us at 702-706-4334 Monday - Friday during regular business hours to reach a team member for help.

What types of payments do you accept?

We accept all forms of Visa, Mastercard, AMEX, & all bank cards with Visa/MC logos along with Paypal

Are there fees associated with making a purchase?

Yes, there is a 15% Buyer’s Premium and/or Process Fee on all auction items sold. The Buyer's Premium and/or Processing Fee is an additional service charge, for which the Buyer is responsible. It is a fixed percentage of the final selling price. If an Auction includes a Buyer's Premium and/or Processing Fee, it will be clearly indicated in the auction-specific terms, and on Item detail pages. All fees, including Buyer's Premiums, must be paid prior to releasing any Auction Items for pick-up and transport.

How long do I have to pay my balance due invoice?

You have 24 hours from winning your items to submit your payment

May I return items?

Yes, if we do not disclose any major damage and/or an item has not been accurately described you have 10 days to return an item.

How long do I have to pick up my purchases?

You have 7 days to pickup your purchases.

Do you offer past auction results?

Yes, the most recently closed auctions are posted on our site

How do I get the items I won?

First, click on My Account-Invoices to pay for your item. We accept PayPal and all major credit cards. We offer pickup Monday-Friday 9am-5pm. Click on the link to schedule your pickup after payment.
(click here to schedule a pickup time)

I never received a registration email.

No problem. Just send us a message and we can manually authorize your account.

How do I cancel a bid?

Just send us a message with the lot number and we can cancel the bid for you. This is only available during our open business hours of M - F 9am - 5pm

Where are you located?

Our address is 1889 E. Maule Ave suite E, Las Vegas, NV 89119.  Our major crosstrees are located at Sunset and Eastern. 

Can I call?

Absolutely! You can reach us at 702-706-4334 Monday-Friday 9am-5pm.

How We Define Item Conditions

New - Meaning the item has never been opened

Used - The product has been used, maybe missing accessories, instructions, packaging, parts, and/or other common items

Please Note: We do not test certain items for full functionality (i.e. We do not try cooking in your air fryer, we do not try brewing coffee in your coffee machine, or anything along these lines.)

Return Policy

For more information on our return policy. Please follow this link.